Privacy Policy

Privacy Policy

This Privacy Policy describes how Wind Messages (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from windmessages.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce our terms of service, and protect our rights and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You

• Contact details including your name, address, phone number, and email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information including your username, password, security questions, and other details used for account security.
• Shopping information such as items you view, add to cart, saved, loyalty points, reviews, referrals, gift cards, or purchases.
• Customer support information provided when you communicate with us.

Information We Collect about Your Usage
We may automatically collect Usage Data via cookies, pixels, and similar technologies, which may include device information, browser details, network information, IP address, and other interaction data.

Information We Obtain from Third Parties
We may receive information from third parties, such as:

• Vendors and service providers like Shopify.
• Payment processors for fulfilling orders.
• Tracking technologies when interacting with our services or ads.

How We Use Your Personal Information

• Providing Products and Services: to process payments, fulfill orders, manage accounts, arrange shipping, handle returns and exchanges, and enhance your shopping experience (including with Shopify matching).
• Marketing and Advertising: to send promotional content via email, text, or mail, and tailor advertising on our and other sites. (EEA: based on legitimate interest, Art. 6(1)(f) GDPR.)
• Security and Fraud Prevention: to detect and prevent illicit activity. (EEA: legitimate interest, Art. 6(1)(f) GDPR.)
• Communication and Service Improvement: to provide customer support and enhance Services. (Legitimate interest, Art. 6(1)(f) GDPR.)

Cookies

Like many websites, we use Cookies powered by Shopify to remember your preferences, analyze Site usage, and optimize your experience. Third parties may also use Cookies to tailor services and advertising.

You can disable Cookies via browser settings, but this may adversely affect site functionality. We do not respond to “do not track” signals.

How We Disclose Personal Information

We may share your information with:

• Vendors or service providers (e.g., IT, payment processing, analytics, shipping).
• Business and marketing partners.
• Affiliates within our corporate group.
• In business transactions (e.g., mergers, bankruptcy), or to comply with legal obligations.

In the past 12 months, categories disclosed include identifiers, commercial information, Internet/network activity, and geolocation data, shared with service providers and affiliates.

Third Party Websites and Links

Our Site may link to third-party platforms. We are not responsible for their privacy or security practices.

Children’s Data

We do not knowingly collect data from children. If you are a parent whose child provided information, you may contact us to request deletion. We do not knowingly sell information of individuals under 16.

Security and Retention of Your Information

No security is perfect. We make reasonable efforts to protect your data, but cannot guarantee absolute security. Retention periods vary based on account activity, legal obligations, and dispute resolution.

Your Rights

Depending on your location, you may have rights such as:

• Access, deletion, correction, portability, restriction of processing, withdrawal of consent, appeal.
• Opting out of marketing communications.
  Requests may be made via the Site or by contacting us; identity verification may be required.

We do not discriminate for exercising privacy rights. Agents may act on your behalf with proper authorization.

Complaints

Contact us if you have privacy complaints. If unsatisfied, you may appeal or contact your local data protection authority. EEA residents can find authority contacts via official EU resources.

International Users

Your data may be processed outside your country. We rely on legal transfer mechanisms (e.g., EU Standard Contractual Clauses) where applicable.

Contact

For questions or to exercise your rights, please contact us at https://meandmini.me/contact-us/.

For applicable data protection laws, we are the data controller of your personal information unless stated otherwise.