{"id":1208,"date":"2025-08-26T12:28:53","date_gmt":"2025-08-26T12:28:53","guid":{"rendered":"https:\/\/mytinypaws.eu\/?page_id=1208"},"modified":"2025-08-26T12:28:54","modified_gmt":"2025-08-26T12:28:54","slug":"returns-and-refund-policy","status":"publish","type":"page","link":"https:\/\/meandmini.me\/nl\/returns-and-refund-policy\/","title":{"rendered":"Returns and Refund Policy"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Manufacturing Error \/ Damage Policy<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If your item arrives damaged or has a manufacturing defect, please <strong>contact us within 3 days of delivery<\/strong>.<\/li>\n\n\n\n<li>We will replace any damaged item free of charge.<\/li>\n\n\n\n<li>Damage reported after 3 days is considered customer-caused and is <strong>not covered<\/strong>.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Refunds &amp; Returns (Within 30 Days)<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Changed your mind? No problem! Return within <strong>30 days<\/strong> for a refund; return shipping costs are your responsibility (<strong>excluding customized items<\/strong>).<\/li>\n\n\n\n<li>Items returned without prior contact with our support team will <strong>NOT<\/strong> be eligible for a refund.<\/li>\n\n\n\n<li>Once we receive the item, we&#8217;ll process your refund to the original payment method (refunds typically take <strong>2\u20137 business days<\/strong>).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Customized Orders<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customized orders (e.g., with name engraving or personalization) are <strong>not eligible for returns<\/strong> due to their personal nature.<\/li>\n\n\n\n<li>If a customized item arrives damaged or defective, contact us within <strong>3 days of delivery<\/strong> for resolution.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Missing Package (In Transit)<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If your item hasn\u2019t arrived within <strong>5 weeks<\/strong>, contact us for a replacement\u2014we\u2019ll prioritize resolving the issue promptly.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Lost \/ Stolen Packages<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Wind Messages is <strong>not responsible<\/strong> for lost or stolen packages.<\/li>\n\n\n\n<li>If tracking indicates the package was delivered but you haven\u2019t received it, please report it to your shipping carrier and consider filing a police report.<\/li>\n\n\n\n<li>For assistance, please <strong>contact us<\/strong>.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Cancellations<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We strive to be flexible. You have up to <strong>24 hours from the time of purchase<\/strong> to cancel your order for a full refund\u2014provided the item has <strong>not yet been dispatched<\/strong>.\n<ul class=\"wp-block-list\">\n<li>To cancel, please <strong>contact us within 24 hours of purchase<\/strong>, including your order number and reason.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>If the order has already been dispatched, please wait for delivery and then follow the returns process for a refund.<\/li>\n\n\n\n<li>Refunds for cancellations are issued to the original payment method and usually take <strong>2\u20137 business days<\/strong> to process.<\/li>\n\n\n\n<li><strong>Note<\/strong>: Custom-made or personalized orders can only be canceled <strong>before production begins<\/strong>\u2014please contact us for assistance in such cases.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Contact Us<\/h3>\n\n\n\n<p>For any queries or to initiate these processes, please reach out to us via our <strong><a href=\"https:\/\/meandmini.me\/contact-us\/\">Contact Us page<\/a><\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Manufacturing Error \/ Damage Policy Refunds &amp; Returns (Within 30 Days) Customized Orders Missing Package (In Transit) Lost \/ Stolen Packages Cancellations Contact Us For any queries or to initiate these processes, please reach out to us via our Contact Us page.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1208","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/meandmini.me\/wp-json\/wp\/v2\/pages\/1208","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/meandmini.me\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/meandmini.me\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/meandmini.me\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/meandmini.me\/wp-json\/wp\/v2\/comments?post=1208"}],"version-history":[{"count":1,"href":"https:\/\/meandmini.me\/wp-json\/wp\/v2\/pages\/1208\/revisions"}],"predecessor-version":[{"id":1209,"href":"https:\/\/meandmini.me\/wp-json\/wp\/v2\/pages\/1208\/revisions\/1209"}],"wp:attachment":[{"href":"https:\/\/meandmini.me\/wp-json\/wp\/v2\/media?parent=1208"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}